Voice Agents and Avatars

Built by ControlShift AI, an Australian agentic AI platform. Deployed by Sales Innovator where the Consent Gradient says an agent belongs, and we run our own inbound on it.

These sit closest to the bottom rungs of the ladder: high-volume, lower-trust interactions where consistency matters more than a seller's own judgement.

Talk about a deployment
Laura McDonald, Sales Innovator's AI service agent (AI-generated image)

Where they work today

Off the gradientInternal meetings, for notes, actions and CRM entries.
Ready nowCustomer service, where callers already expect to reach a system.
In pilotExisting customers, for recurring orders, outreach at scale and keeping records current.
Not yetCold outreach.

Where we will tell you not to

Cold outreach. Buyers who sense they are speaking to an unscreened AI voice disengage, and the reputational cost of a poorly placed agent outweighs the efficiency it buys.

We would rather lose the deployment than sell you one that damages the brand it is answering the phone for.

Meet Laura

Laura, the voice and chat agent on this site, runs on ControlShift AI, the same platform we deploy for clients. She'll tell you she's an AI, and she'll book a call with Michael when you ask.

Voice starts only when you tap. Nothing plays automatically.

Plans and pricing

ControlShift AI plans, resold by Sales Innovator. Prices are in AUD and include GST.

Billing period

Basic

The essentials for getting started with AI.

$179 AUD / month, including GST

$143 AUD / month, including GST

Billed as $1,716 AUD / year, including GST

25K AI credits / month

  • 25,000 AI credits/month
  • 1 Chat Agent + 1 Voice Agent (inbound)
  • Website widget for customer interactions
  • Advanced analytics dashboard
  • Email support (48-hour response)
  • No Outbound Voice Agent
  • No Avatar Agents
  • No CRM
Get started
Recommended

Starter

Chat + Voice for growing teams.

$349 AUD / month, including GST

$279 AUD / month, including GST

Billed as $3,348 AUD / year, including GST

50K AI credits / month

  • 50,000 AI credits/month
  • 3 Chat Agents + 3 Voice Agents
  • Outbound Voice Agent
  • 5 Avatar Agents
  • 300 avatar minutes/month
  • 100 avatar conversations/month
  • CRM included
  • Website widget for customer interactions
  • WhatsApp Business integration
  • Advanced analytics dashboard
  • Email support (24-hour response)
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Professional

The full platform, including AI Avatars.

$799 AUD / month, including GST

$639 AUD / month, including GST

Billed as $7,668 AUD / year, including GST

150K AI credits / month

  • 150,000 AI credits/month
  • 10 Chat Agents + 10 Voice Agents
  • Outbound Voice Agent
  • 10 Avatar Agents
  • 900 avatar minutes/month
  • 250 avatar conversations/month
  • Advanced CRM
  • Website widget for customer interactions
  • WhatsApp Business integration
  • Outbound campaign automation
  • Advanced analytics dashboard
  • Priority support (4-hour response)
Get started

Enterprise

Custom integrations, on-premise deployment and a dedicated support team, plus bespoke AI consulting and development.

Talk to us