Uncover Growth

The Serendipity Walk, The Customer Bug List and The Business Plan Canvas.

$1,295 per person, excluding GST

Book this programmeRequest a proposal

The Serendipity Walk

Walk the client's business as their customer experiences it. Where does it irritate, delay or disappoint? Those irritants become The Customer Bug List, and the list becomes the growth case.

Then The Business Plan Canvas turns the case into something a CFO recognises.

Format

Half a day or a full day, 6 to 20 people, on site or remote. Bring three live accounts per table.

Subscription access can be part of a package. Ask when you request a proposal.

My sales teams are experienced, yet never learned to take an outside-in approach to sell on value. I have worked with Michael for Design Thinking approach enabling our Oracle team to be able to assist our customers on innovation addressing their business needs. I am impressed with his passion, high energy and strong commitment leading above innovation journeyTavesaak Saengthong, Managing Director, Oracle Thailand